Important Information Regarding COVID-19

Our community has been through a lot over the last several months, and all of us are looking forward to resuming our normal habits and routines. Please know that our top priority continues to be the health and safety of our amazing team and patients. Infection control has always been extremely important and we would like to share the procedures we follow in our practice.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), the Occupational Safety and Health Administration (OSHA) and the Ohio State Dental Board (OSDB). We will continue to monitor these organizations for updated guidelines on best practices. You should know that there continues to be a shortage of personal protective equipment (PPE) and many of the items that we have been using for decades are now in short supply or even back-ordered.

You may see some changes when it is time for your appointment. We have instituted these protocols to protect our patients and staff. Here are some of the extra steps that we are taking:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
  • You will be asked to remain in your vehicle until we are ready for you, your temperature will be taken upon entering the office, then we will take you directly to a treatment room.
  • Only the patient will be permitted in the office unless the patient is a minor or needs assistance.
  • We have a hand sanitizing station that we will ask you to use when you enter the office. Tissues and sanitizer will be available throughout every area of the office.
  • You may see that our waiting room will no longer offer magazines, since those items are difficult to clean and disinfect.
  • We will be allowing more time for appointments and staggering appointment times to help limit your interaction with other patients. We are also saving certain appointment times for our most at-risk patients. This may result in fewer options when scheduling your appointment.
  • We are cleaning high-touch areas more frequently, such as door handles, countertops and restrooms.
  • HEPA-13 air filters have been installed in all operatories and several areas around the office.
  • We ask that, if you are able, you wear a mask to your appointment, remove it for treatment, and replace it before leaving.
  • We will require all patients to rinse with 1.5% Hydrogen Peroxide for 1 minute prior to evaluation or treatment.

Please keep in mind that all of these steps are in addition to the already-stringent infection control guidelines that we have always followed. We look forward to seeing you and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

With Gratitude,

Dr. Emily Lammers and Dr. Kristy Bultema


Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection. To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms. In addition, please reschedule your appointment if you have traveled to any areas within the past 14 days that are at high risk for contracting the coronavirus.

For further information, including measures to keep yourself healthy, visit the following links: